Privacy Policy

At Etico we take your privacy and confidentiality seriously. We will take all reasonable steps to ensure your information is kept confidential and in a secure environment accessible only to our Company Directors, employees, contractors and as strictly necessary in the provision of services to you.

We will not trade nor sell your personal details with any third party, for any reason.

Etico collects personal information such as your name, address, email address and telephone number when you create an account on the site.  When you make a purchase we also collect your delivery address and information about the items you have purchased.  This information is collected for the purpose of administering your account, processing your orders, for our own internal records and for contacting you in relation to your purchase.  It is important that any information you provide to us is accurate and complete.

All reasonable steps are taken to prevent un-authorised access to your personal information, however there are inherent risks with the internet and we cannot give a warranty against the un-authorised interception or ‘hacking’ of information collected on this site.

Payment information is processed securely by EWay.  EWay is tier-1 DCI PSS compliant ensuring the highest security standards set by Visa and MasterCard.  Etico does not retain your payment information.

We will only send you marketing emails if you have signed up as a subscriber.  You can opt out at any time by clicking the ‘unsubscribe’ link located at the bottom of our email communications.

Following a purchase from our website you will automatically receive a request to review your experience with Etico – this is known as a transactional email.  Reviews help us to ensure we are providing the best customer experience possible, but there is no expectation or obligation to respond to the review request.